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Privacy Policy

Last Updated: October 1, 2023

At Canada Tourism, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, and phone number when you subscribe to our newsletter or contact us
  • Billing information and payment details when you book our services
  • Travel preferences and requirements when you request information about our tours

1.2 Non-Personal Information

  • Browser type and version
  • IP address and geographic location
  • Operating system
  • Referral source
  • Length of visit, page views, and website navigation paths

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

  • Fill out a form on our website
  • Subscribe to our newsletter
  • Request information about our services
  • Make a booking or purchase
  • Communicate with us via email, social media, or phone

2.2 Automated Collection

We automatically collect certain information through:

  • Cookies and similar tracking technologies
  • Server logs
  • Analytics tools

3. How We Use Your Information

We may use the information we collect for various purposes, including:

  • Providing and personalizing our services
  • Processing transactions and bookings
  • Sending promotional materials and updates
  • Responding to inquiries and providing customer support
  • Improving our website and services
  • Conducting market research and analysis
  • Complying with legal obligations

4. Disclosure of Your Information

We may share your information with:

  • Service providers and business partners who help us deliver our services
  • Travel suppliers and vendors when necessary to fulfill your bookings
  • Legal authorities when required by law or to protect our rights
  • Successor entities in the event of a business sale, merger, or acquisition

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and collect information about how you use our site. You can manage your cookie preferences through our Cookie Management System.

For more information about our use of cookies, please see our Cookie Policy.

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to access and receive a copy of your personal information
  • Right to rectify or update inaccurate or incomplete information
  • Right to request deletion of your personal information
  • Right to restrict or object to processing
  • Right to data portability
  • Right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top.

12. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Canada Tourism
123 Maple Street
Toronto, ON M5V 2K6
Canada

Email: [email protected]
Phone: +1 (416) 555-1234

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