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Terms of Service

Last Updated: October 1, 2023

Welcome to Canada Tourism. By accessing or using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using our website, booking our services, or subscribing to our newsletters, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

2.1 Permitted Use

You may use our website for lawful purposes and in accordance with these Terms of Service. You agree not to use our website:

  • In any way that violates any applicable federal, provincial, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material without our prior consent
  • To impersonate or attempt to impersonate Canada Tourism, a Canada Tourism employee, another user, or any other person or entity
  • To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the website

2.2 Prohibited Activities

You further agree not to:

  • Use the website in any manner that could disable, overburden, damage, or impair the site
  • Use any robot, spider, or other automatic device, process, or means to access the website for any purpose
  • Use any manual process to monitor or copy any of the material on the website
  • Use any device, software, or routine that interferes with the proper working of the website
  • Introduce any viruses, trojan horses, worms, logic bombs, or other material which is malicious or technologically harmful
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the website

3. Bookings and Reservations

3.1 Booking Process

When making a booking through our website or by contacting us directly, you agree to provide accurate and complete information. All bookings are subject to availability and confirmation.

3.2 Payment

Payment terms will be specified during the booking process. We may require full payment or a deposit at the time of booking. All prices are in Canadian dollars unless otherwise specified.

3.3 Cancellations and Refunds

Our cancellation and refund policy varies depending on the type of service booked and the timing of the cancellation. Specific policies will be provided during the booking process.

In general:

  • Cancellations made 30 days or more before the service date: Full refund minus administrative fee
  • Cancellations made 15-29 days before the service date: 50% refund
  • Cancellations made 14 days or less before the service date: No refund

We reserve the right to modify these policies for specific packages or seasons.

4. Intellectual Property

4.1 Ownership

The website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio) are owned by Canada Tourism, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the website for personal, non-commercial purposes in accordance with these Terms of Service.

4.3 Restrictions

You must not:

  • Modify copies of any materials from this site
  • Use any illustrations, photographs, or graphics separately from accompanying text
  • Delete or alter any copyright, trademark, or other proprietary notices
  • Access or use for any commercial purposes any part of the website or any services or materials available through the website

5. User Contributions

Our website may contain features that allow users to post, submit, publish, or display content. Any content you post to the site will be considered non-confidential and non-proprietary.

You represent and warrant that:

  • You own or control all rights to the content you post
  • All content complies with these Terms of Service
  • The content will not infringe upon or violate the rights of any third party

We reserve the right to remove any user content at our discretion.

6. Disclaimer of Warranties

Your use of our website and services is at your sole risk. The website and its content are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied.

We do not guarantee that our website will be secure or free from bugs or viruses. You are responsible for configuring your information technology and computer programs to access our site.

7. Limitation of Liability

To the fullest extent permitted by law, Canada Tourism shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.

8. Travel Documents and Requirements

It is your responsibility to obtain and carry all necessary travel documents, including valid passports, visas, and health certifications. We are not responsible for any issues arising from your failure to obtain proper documentation.

9. Travel Risks and Insurance

Travel involves certain inherent risks. We strongly recommend that all travelers purchase comprehensive travel insurance to cover potential losses, damages, or injuries.

We are not liable for any injuries, damages, or losses that may occur during your travels. Participation in activities and excursions is at your own risk.

10. Modifications

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website. Your continued use of the website after any changes indicates your acceptance of the modified terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision.

12. Dispute Resolution

Any dispute arising from these Terms of Service shall first be resolved through good-faith negotiations. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in Toronto, Ontario.

13. Severability

If any provision of these Terms of Service is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms of Service, our Privacy Policy, and any terms disclosed and agreed to in connection with your use of our services constitute the entire agreement between you and Canada Tourism regarding your use of our website and services.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Canada Tourism
123 Maple Street
Toronto, ON M5V 2K6
Canada

Email: [email protected]
Phone: +1 (416) 555-1234

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